Our Company Culture

Mission Statement

To deliver the highest quality protection and security, through innovative solutions and bespoke services, tailored to our clients specific and customized needs, offering our clients complete peace of mind.

Our Vision

To become the trusted security partner of choice, provide value in marketplace, display innovation and adaptiveness and earning our clients’ confidence to reward our shareholders.

Service & Quality Policy

We actively pursue ever improving quality through programs that enable each employee to do their job right the first time and every time, as well as exceed our corporate responsibility to our clients and honour our community and employees.

Our Core Values and Principles

We value providing the best quality and price conscious security systems and services to our customers. We value our customer’s opinions, listen to their feedback and act on it immediately. We are committed to honest and fair practices in all our customer relations. Our success is founded on the guiding principles, standards, values and ethics at the company’s core and we want our customers to feel they have a personal relationship with our entire team.

• Always act with integrity and respect - upholding integrity and ethics, respecting others’ point of view and strive to be a positive influence on our peers and customers.

• Focus and passion for the RSS brand – RSS is built on passion and focused on delivering market leading solutions and services. Always displaying pride in our work, the brand and what it stands for.

• Responsiveness and Accountability - listen and be responsive to our customers’ needs, this is at the core of our corporate culture, ensure promises and commitments made are kept, accept responsibility for our actions, engage in team discussions and support management decisions once taken.

• Commitment to Real Security - Strong commitment to creating the best solutions to give our customers piece of mind about their security and investment.

• Remain at the forefront of Innovation – a top quality, reliable range of products capable of enduring harsh environments and managing facilities more reliably, efficiently and cost-effectively.

• Outstanding Installations, Technical Support and Training - A robust technical support infrastructure with factory certified staff, local training facilities, the ability to specify, quote, install and reliably maintain our systems efficiently.