Security Solutions for the Retail Industry

Retailers are faced with the daily challenge of providing a positive shopping experience for their customers while ensuring the safety of their employees and all those who access their stores.

 

One of the most important objectives for retailers is to maximize return on investment. We enable retailers to combine the retail security management requirements with the ability to measure operational efficiencies.

 

We enable users to add real value across various departments, including Risk Control, Retail Security, Marketing, Sales, Training, and Operations, with the ability to integrate systems across a wide range of platforms delivering a highly sophisticated solution that is exceptionally affordable.

 

Sometimes threats do not come only from the outside, as employers must tackle and prevent shoplifting and theft by their staff. We assist retailers to gain efficiencies through integrated access control, CCTV, advanced video surveillance, burglar alarms, sensors, fire alarms, networks, and other building management systems, and long-range readers.

 

This assists shop managers and supermarket owners to face their many safety and security challenges daily where customers could potentially get hurt, helps protect restricted areas, and allows security staff to respond promptly.

Applications

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• Shopping Malls and Car Parks

• Retail Chains and Convenience Stores

• Supermarkets and Department Stores

• Independent Shops and Showrooms

• Distribution Centers and Warehouses

• Back offices and Loading Areas

• Coffee Shops and Bakeries

• Specialty Stores and Jewelers  

• Car Dealerships

• E-Commerce Stores

Our advanced Video Management Software provides an extensive range of sophisticated surveillance options, tools, and functionality to satisfy all security and infrastructure management requirements.

 

From the retail districts to shopping malls, flagship department stores and franchise outlets, the world’s leading retailers are using CCTV solutions to minimize risk and improve operational efficiencies.

 

Exceptional integration capability, reliability, flexibility, and longevity, have made our solutions ideal for the retail security environment, providing real value across business operations, as well as a real return on investment.

Meeting Retail Industry CCTV Surveillance Requirements

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• Point of Sale (POS) Integration with Intelligent Data Mining

• Electronic Article Surveillance (EAS) Integration

• Synchronized and Bi-Directional Audio

• Queue Length Analysis

• Traffic Direction

• Goods Receiving Scanner Integration

• Fire and Alarm Panel Integration

 

CCTV and Video Management Features

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• Smart Video Analytics - Facial Recognition, Smart Video Motion Detection, Queue Length Analysis, Traffic Direction, Abandoned Object Analysis, Post Object Search, Line Crossing, Area Transgression, and Speed.

• I.P and Analogue CCTV Hybrid Solutions with Megapixel Camera support

• User-friendly POS Integration - Intelligent Data Mining allows easy viewing and playback of all POS transactions and associated video footage, synchronized with the transactions or groups of transactions for specific checkout counters.

• Latest CCTV Surveillance Technology with Synchronized and Bi-Directional Audio - Latest CCTV Surveillance Technology with emergency/panic facility using the analog IO on the IP Camera.

• Remote and Multiple Site Management Capability - navigate multiple sites throughout the facility with site maps.

• Centralized Alarm Management - operators can initiate immediate corrective action by assigning relevant resources.

• Integration - Capability to integrate various third-party systems including Access Control, Point of Sale, Electronic Article Surveillance, Alarm Panels, Fire Panels, Fridge / Freezer Controllers, and Scanning Systems.

• Advanced Operator Control - navigate and select sites, drag-and-drop cameras to selected monitors, control outputs and move PTZ cameras with multiple site remote management, off-site monitoring, and mobile access.

• People Counting - uses video counting technology to monitor the number of people coming in and out of the store. This provides valuable information for analyzing shopping trends, conversion rates and people ­flow.

• Health Monitoring - Continuous monitoring of hardware and software integrity, providing automated warnings of any possible impending failure. Maintenance engineers can perform corrective maintenance before the system fails.

• Analytics Software - specialized analytics devices provide triggers to the system, to notify a control room gateway, play unique audible notifications, move PTZ cameras to selected preset positions, send an alarm to a selected recipient, send an SMS or email, switch selected cameras to selected monitors, or switch a device on or off.

• Failover for Complete System Redundancy.

Access control that meets the challenges for retail security

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Retailers face an increasingly competitive environment with narrow profit margins. Given high turnover in the retail industry, traditional access control solutions are painstaking and costly to administer, harming a company’s bottom line.

 

Since shops have one or more entry and exit points for the public or for employees and suppliers only, it is essential that only authorized persons have access to sensitive areas.

 

Everyone who has access to the different parts of the building (offices, warehouse, deposits, changing rooms) is given a specific key that allows access to designated areas only.

Meeting Retail Industry Access Control Requirements

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• Ease to manage staff access, add new employees, and revoke credentials from old employees

• Onsite staff enrolment and ID card printing

• Manage multiple doors and premises centrally

• Make areas at risk more secure - control who has access to the warehouse, offices, safes, or areas where cash is kept, as well as parts of the store that are vulnerable to theft.

• Time and attendance integration with workforce management software.

• Real-time reporting for store managers to know who’s in or out of the store.

• Unrestricted access for managers and heads of departments to large areas of the building.

• Office managers can only access certain areas, while employees only need access to their office or workspace.

• Flexible Remote access – to manage franchise locations from HQ with the ability to unlock doors from everywhere via mobile phone.

• Less physical keys which can easily be lost, copied or shared.

 

Access Control Features

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• No fobs, no badges, no contact needed - state-of-the-art Keyless electronic control solution simplifies access management in supermarkets and shopping centers significantly. 

• Avoids unauthorized duplication - high employee turnover can lead to high costs if keys need to be replaced or lock changed. Keys can easily be copied and shared, and this creates a considerable security risk.

• Staff status changes - can be entered or updated quickly and easily from a smartphone, making administration a lot simpler.

• The expandable system as your business grows – From one door, extra reader at a time, or expand your system to include hundreds of doors in multiple buildings, locally or across the country.

• User Access - Credentials issued with specific authorizations, areas of access, and times. Management can restrict employee access to opening hours only or allow cleaning crews and suppliers to only enter common areas after closing or at defined times. Any attempt at unauthorized entry triggers an alarm and a camera starts recording, the video is displayed live on the system.

• Easy to configure - easy to assign doors to users. Department or office managers can be granted access to their offices and storage areas, as well as manage access authorizations for their subordinates.

• Total control - Master system controls all doors and closely monitors all entrances and exits for each credential that is issued. On request reports can be generated, showing who entered where and when.

• Improve worker satisfaction - through our hands-free feature, employees can enter the office by simply waving at the reader with their phone.

• Entrance and gate control - Store owners can upgrade their retail security and access control without the hassle or expense of replacing the legacy systems already in place.

• Video management integration - Video management software (VMS), combined with our access control solution, creates a unified solution that simplifies your retail security operations with a smarter approach to video surveillance.