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Non-Comprehensive AMC’s


Silver AMC Services

The Silver non-comprehensive AMC options include quarterly preventive maintenance service and do not include replacement of parts.

After receiving approval on labour charges and price for parts to replace the repairs will be performed

Documentation and Approvals

​✓ Police certification for trade license applications and renewals

Hardware Warranty

​✓ Free Replacement of Equipment under manufacturer’s warrant

Site Visits, Call Outs and Response Times

​✓ 1 Free Call Out per quarter
✓ Critical Response time within 6 hours and Non-Critical Response within 48 hours

Technical Support 

​✓ Free telephonic support between 08h00 to 17h30
✓ Quarterly AMC visit by a qualified technical team to perform preventive maintenance
✓ Annual site visit by Regal senior management

Software Upgrade and Database Maintenance

​✓ Free Annual software upgrade
✓ Quarterly Scheduled System Backups
✓ Database repair, maintenance, or restore is billed when service is required

Preventative Maintenance and System Care

​✓ Quarterly On-Site System Health Check
✓ Quarterly Routine hardware and backup system tests
✓ Quarterly y On-site Preventative Maintenance
✓ Quarterly Adjustment and Cleaning of devices

  • Hotels

  • Restaurants

  • Entertainment Venues

  • Stadiums

  • Cinema's

  • Bowling Alleys

  • Gyms & Sports Clubs

  • Resorts

  • Amusement parks

  • Theaters

  • Golf Courses

  • Schools and Colleges

  • School buses

  • Bakeries

  • jewelry stores

  • Car Dealerships

  • Small Businesses

  • Standalone Office

  • Villa's

  • Apartment Blocks

  • Residential compounds

  • Showrooms

  • Warehouses

  • Factories

  • Pharmacies

  • Recycling Facilities

  • Industrial Complexes

AMC Contract